Costco says it will cut its holiday travel hours from 12 to 9 a.m. for its employees and customers starting Dec. 14.
The change, announced in a memo to employees and posted on its website, will help its business grow and better serve customers and employees during the holiday period.
Costco will offer reduced holiday travel to employees at its three stores, starting on Dec. 7.
It will also offer reduced travel to customers at all its retail stores, including its flagship location in the city of Orlando, and will waive holiday travel for its online shoppers.
The decision follows a string of setbacks for the holiday industry, including the shutdown of the popular tourist attractions at Epcot and Universal Orlando last year and the closing of Disney’s Hollywood Studios.
In the memo, which was first reported by USA Today, CEO Doug McMillon said the holiday travel changes were “not without their challenges,” and they were made in a “comprehensive review of the cost of doing business in the holiday shopping season.”
The decision to cut holiday hours came after several industry observers predicted the industry would experience a significant downturn in holiday shopping during the busy holiday season, with some estimates estimating sales could fall by $1 billion or more.